You will usually receive an email with the ORDER ID after placing an order in the ND webshop or on ND Ebay. You can fill in the ORDER ID to get more information about tracking. Please do not forget to check the junk folder of your email inbox. .

When contacting us via email please check your Junk and spam folders for replies, we have a dedicated team answering emails and EVERY email is replied to within 12 hours. The best way to contact us is by Facebook messenger on the ND UK page as this comes directly to us and it is much easier to deal with as we can ask for videos and other details and if needs be a telephone call to sort the issue out.

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Usually you will receive a email with ORDER ID after your done a order from ND webshop or ND ebay. You can fill the ORDER ID to find the more tracking information. Please do not forget to check the email in the junk.